Turku University Library LibQUAL-survey 2010

Turku School of Economics Library and Information Services

LibQUAL thanks

Thank you for your interest in the Turku University Library survey. The LibQUAL customer satisfaction survey period ended 21.3.2010. We received 4747 answers, the response percentage being 17; this is really a great result!

A big thanks to all of you who took the effort and gave us great comments and invaluable ideas for improving our services. We also warmly welcomed all the positive and encouring feedback we got not forgetting the critical ones.

Results will be presented at our web site during this spring. We will also keep you updated on how your comments and views will affect our services. You can read comments, our answer and the latest developments on our web page or take a look at our Facebook site.

We would also like to give a big thank you to all our sponsors for their support provided and to all the people for their time and energy spent for the success of this survey:

•         Gigantti Oy Megastore

•          Turun Sanomat

•          Amica

•          Unica

•          Viking Line

•          Wanha Narikka -bookshop

•          Palviportti Oy

•          Jukka Sirén / Private donor

•          Ulla Hakala / Marketing

•          Hanna Mustonen / Marketing

•          Turku University Communications

•          The Student Union of the University of Turku

•          Turun ylioppilaslehti

•          Birgit Haanmäki / Information System Science

•          Jaana Villisi / Communications

•          HelpDesk ja Turku University IT Management